landlord reading tenant credit check

How to Run a Tenant Credit Check: A Comprehensive Guide for Landlords

The best way to protect your rental investment property is to perform a tenant credit check on all prospective tenants. Tenant turnover and missed rent payments can be one of the most costly aspects of owning a rental property – not to mention eviction proceedings if the tenant continues with non-payment of rent. The best way to cover yourself, and your investment, is to screen your tenants during the application process.

Requesting and analyzing a tenant credit report doesn’t have to be a daunting, overwhelming task. The process can be completed entirely online, and with the proper preparation and knowledge base, you will become a pro in no time. We will walk you through the entire process, from how to legally request a credit report, reading and interpreting the report, and accepting and rejecting applications.

paid and unpaid charges in your lease screenshot

Collect Rent Online Rent Reporting

Now, not only do landlords enjoy the convenience of collecting rent online, but by doing so, your tenants can build credit by reporting rent payments to TransUnion. Learn more about Rent Payments & Rent Reporting.

What is a Tenant Credit Check?

A tenant credit check will give you insights into the financial history and health of your prospective tenant. Since the return on your investment is directly tied to the ability of your tenant’s to pay rent, this step should never be skipped, even if you have a great feeling about a tenant, or they have reported that they have never missed a rent payment and make tons of money. It doesn’t matter. Put a process in place for properly vetting tenants, and don’t make exceptions.

What Does a Credit Check Tell You?

list of things a tenant credit check tells you

A tenant credit check with show you the financial history and current financial health of your prospective tenant. This financial background check always includes the following items: 

  • Credit Bureau Score
  • SSN Verification
  • Employment History
  • Fraud Indicators
  • Address History
  • Payment History
  • Collection Accounts
  • Civil Records

Information Reported by Credit Bureaus

There are four categories of information that a landlord credit check will report on. These categories will remain consistent from bureau to bureau, although the look of the report may change slightly. 

The four categories are: 

  • Personally Identifiable Information – This will include name, Social Security number, date of birth and employment information. Updates to this come from information that is provided to lenders when applying for new credit. 
  • Credit Accounts – This section will include all credit accounts lenders have reported on. This will include credit cards, auto loans, mortgages, etc. It will state the date the account was opened, the credit limit, the balance as well as payment history. This information will make up the majority of the credit report. 
  • Credit Inquiries  – When applying for a loan, lenders will run a “hard” credit check, and these inquiries will appear here, and it will report the number of “hard” inquiries in the last two years. Having too many hard inquiries can have a negative impact on a credit score. A landlord credit check will be a “soft” inquiry, which does not negatively affect an applicant’s credit.
  • Public Records and Collections  – Credit bureaus will report on bankruptcies in this section, as well as any accounts that have been sent to collections for non-payment.

Key Terms to Understand a Tenant Credit Check

key terms on a tenant credit check

There are a few key terms that will help you read and interpret a tenant credit check. As stated above, the reports may differ in appearance from bureau to bureau, but the information and key terms to know will remain consistent as well. 

  • Inquiries – This will show you the number of inquiries run. For example, if you were applying for a store credit card, this could show up here. Remember, “hard” inquiries are those run when applying for loans. These inquiries will affect your credit. When you check your own credit report, this is a “soft” inquiry and it does not affect your credit score.
  • Derogatory Items – These are negative items, generally late payments or delinquencies. Examples include tax liens, bankruptcies, collection accounts and judgments.
  • Tradeline – This is another word for “account.” You will see the different types of accounts, including open accounts and those closed with a balance.
  • Revolving – Charge accounts with minimum monthly payments and credit limits, like credit cards.
  • Installment – Accounts that have a fixed number of payments with a fixed payment amount, like student loans.
  • Mortgage – This is a loan that’s secured by real estate that you own.

Credit Services

There are three main credit reporting agencies – Experian, Equifax and TransUnion. Each credit bureau is a for-profit agency that collects and stores financial data, and then reports on that data via a credit report. Banks, loan companies, utility companies, healthcare providers and property managers will all submit financial data to these agencies. Most companies will report to one agency. While each agency will report on the same buckets of information, the main differences will sometimes be the level of detail and depth of that information. For example, each agency will report on an employer’s name, but TransUnion will give information on the position and employment dates. 

Consumers can easily pull a credit report on themselves, and each agency has costs and processes associated with that. However, in order to obtain a credit report on another person, you must first get written authorization. Before this process moved entirely online, that would involve multiple consent forms, mailing or faxing of those forms, and lots of time in between waiting for them to be processed and information returned. 

The easiest way to access a tenant screening report is to work with a company that specifically pulls reports for landlords and property managers, and ideally does this all digitally. TurboTenant partners with TransUnion to make the entire tenant screening process easy. From electronically acquiring consent from the prospective tenant, to instantly delivering a full credit, background and eviction notice back to your inbox.  

We have mentioned how reports can look different from bureau to bureau, below will be the proper way to run a tenant credit check.

Before You Run a Tenant Credit Check

Before you run a tenant credit check, you will want to be transparent with your prospective tenant, and let them know you require that for every applicant. If at that point they have any objections or excuses regarding not wanting you to do that, that can be a big red flag. As stated above, do not stray away from your process. The success of your investment relies upon their ability to pay their rent, and pay it on time.

3 steps before running a tenant credit check

1. Decide If You Will Charge a Fee to Run a Tenant Credit Check

Most property managers and landlords will make the tenant cover the cost of the tenant credit check. This is entirely a personal preference. The cost can range anywhere from $35-$50. You can also add an additional processing fee on top of the screening cost. You will also want to be mindful of local and state laws regarding application fees, which are being more and more regulated. Charging a fee also helps to weed out applicants who are not serious about living in your property.

2. Obtain a Complete Rental Application and Permission

Before screening, you will want the prospective tenant to fill out a rental application. This will give you the information you need to further vet the tenant and complete a tenant background check as well. Once you accept the application and move them into the tenant screening phase of the process, you must first receive written person for you to pull a tenant credit check. Most online tenant screening services will facilitate this process for you.

3. Verify Items Before Running a Credit Check

In order to run a credit check on a prospective tenant, you will need some basic information as well as written consent, as mentioned above. We suggest using a secure online system. Most will let you invite the tenant to fill out a form with the information below and give you permission to review the tenant screening report. Here is a list of some of the information that will need to be provided. 

  • Legal Name
  • Social Security Number 
  • Date of Birth

Tenant Credit Check: Analyzing the Results

points to look for on a tenant credit check

Once you receive the tenant credit check back, it’s time to start analyzing the results. Again, you are looking at the financial health of your prospective tenant, the ROI of your investment depends on their ability to pay and this data from the screening report helps you evaluate that. You will receive a credit score, as well as a list of all items that affect that credit score. Here are a few items to look for that will negatively affect a score or could potentially be red flags: 

  • Chronic late payments
  • Unpaid accounts
  • Bankruptcies
  • Eviction history
  • Judgments against them 
  • Large amounts of debt

Reviewing a Report with Good Credit

It is up to the landlord to decide what credit score range they are comfortable with a tenant having. Below is a range of credit scores with recommendations on whether to accept, decline, or move forward on a conditional basis. It is also important to look beyond the credit score before deciding on a tenant. There are some qualitative factors that are important to look at as well. Does the applicant communicate well? If the location permits, spend time with them and build rapport. You should also ask for past landlord references. Ask their previous landlord how they were as a tenant, did they ever have any issues or complaints? Using a combination of quantitative as well as qualitative factors can help you narrow your search down to one great tenant.

credit report recommendations scale

How to Review a Negative Credit Report With a Prospective Tenant

There will be some circumstances where a great applicant has a credit score that falls outside of your acceptable range. If may be worth discussing with them if you still feel like you want to move forward. Good people fall on hard times. If the explanation warrants further consideration, you can always accept them on a conditional basis and set milestones for them to meet regarding increasing their credit. An easy way for your tenant to achieve this is by opting into Rent Reporting – a service provided by TurboTenant that will report the tenant’s on-time rent payments to TransUnion with the goal of building good credit. Not only will Rent Reporting benefit the tenant, but it will benefit the landlord as it incentivizes on-time rent payments. 

If you are going to reject a tenant based on their credit score, you must do so legally, which we will discuss below.

Rejecting Someone With Bad Credit

If you reject a tenant based on the information you obtained in their credit report, you must follow the rules laid out in the Fair Credit Reporting Act and send them an adverse action letter notifying them that they have been rejected based on that information, and provide them with the address of the reporting agency. They will be able to obtain their credit report and review what may have caused the rejection. Consumers are allowed one free credit report from each agency every 12 months.

Renting to Someone With Bad Credit

tips for renting to a tenant with bad credit

Sometimes landlords will choose to rent to a tenant with bad credit. There are steps you can take to try and secure your property if you decide that you want to move forward with a tenant who has bad credit. You can require a co-signer or guarantor who must fill out an application and run a credit report on them as well. As mentioned above, you can put credit improvement milestones in place and run an additional credit report in a few months to check the process. You may be able to charge a larger security deposit, but this will depend on local and state laws regarding security deposits. Find more information on landlord-tenant state laws.

Tips for Running a Tenant Credit Check

Here are a few tips to help you smoothly run a tenant credit check. 

  • Rental application  – Always have a prospective tenant fill out a rental application.
  • Get permission  – If the application is accepted, you must get written consent to pull a credit report on a tenant. Online tenant screening services can help facilitate this process. 
  • Know your criteria  – Decide what your threshold will be for acceptance. Also, use qualitative factors to help you decide on a tenant. 
  • Decline properly  – If you decide to decline to rent to someone because of something that was on their credit report, you must send them an adverse action letter notifying them of the reason and provide them information on where to obtain their credit report.

Running a tenant credit check should not be optional when vetting prospective tenants. This process is a crucial step that should be accompanied by a solid rental application. These reports can indicate the ability of a tenant ability to consistently pay rent, which is vital to the success of your investment. If you would like more information regarding tenant credit checks, tenant screening or anything else related to the landlording process – visit TurboTenant so we can help.

DISCLAIMER: TurboTenant, Inc does not provide legal advice. This material has been prepared for informational purposes only. All users are advised to check all applicable local, state and federal laws and consult legal counsel should questions arise.

Tenant Credit Check FAQ

How long does it take to run a tenant credit check?

The length of time it will take to run a tenant credit check will depend on which agency or service you use. Often times you can receive a report back instantly or within a couple of hours if using an online service.

How much does it cost to run a credit check?

The cost to run a credit check will depend on which service you use and if you also include a background check and an eviction report. Through TurboTenant, a tenant screening report is $55 and includes a background, credit, and eviction history check.

What credit check do landlords use?

Landlords will usually run a consumer credit check using a third-party service to gain permission to obtain the report.  

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