Hi Andrew!
We understand the frustration of not getting a response after a tenant has signed a lease agreement. Although we can’t provide legal advice, we recommend checking your local laws to determine your options. Many states have specific guidelines on how to handle situations like this, especially concerning lease cancellations and non-payment.
However, here’s a guide on Florida landlord-tenant laws written by our team here at TurboTenant in the meantime: https://www.turbotenant.com/state/florida/
Don’t hesitate to reach out with any questions!