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  • Turbo Tenant Keeps RAISING PRICING

    By Tree Branch Realty - 02.16.25 6

    OPEN LETTER TO CEO:

    I have been with Turbo Tenant for about 2.5 years now. When I first signed up, it was $59 yearly. The year after that I was auto renewed at $99. And now I just accidentally found out I will be renewed this year for $149 – almost a 300% increase from when I first signed up. All this to say – the most requested features have not happened and we are paying 3 times more for a product that isn’t giving us 3 times more in value. I have been quite happy with the very basic features since I started using this platform and have recommended it to a ton of landlords because I thought it was reasonable for the price – even when it got bumped up to $99. However, I will not be paying $149 and since speaking to several others who had signed up after recommending this platform, they too will not be paying the $149. This honestly feels like a bait & switch.

    I urge you guys to rethink this or risk losing loyal landlords like myself and others. The most basic features most of us need is to have a lease and get paid. Those features aren’t worth the new premium you are asking for.

    6
  • [email protected]

    Member
    16.02.25

    Same! I also just stumbled upon my renewal amount being $149. I had to go back to check what I paid last year as I thought “this is pricey”. For $150 – REI should be included, at a minimum. They are making some upgrades but the core features haven’t really changed much.

  • Lexi L

    Administrator
    18.02.25

    Hi there!

    Over the last few years, TurboTenant has added many additional features and capabilities within the platform and after extensive market research found that the current price of $149 for the annual subscription was appropriate and still competitive. You can check out all of the features of premium here: https://www.turbotenant.com/premium/

    If you have any suggestions for features you’d like to see in the future, please don’t hesitate to share them with us so we can pass them to our development team.

    Thank you for your continued support!

    • [email protected]

      Member
      19.02.25

      The main difference between you guys and so called competitors is that you guys initially set out to be the solution for small landlords like myself and many others – where this option didn’t really exist – or it did for a high price which was really for bigger land lords. As a small landlord – we really need some basic working features for a good price and we are happy. I surely do appreciate your added features like the calendar and maintenance, but it’s not used much by a small landlord looking for the basics. I urge you guys to not lose who your core customers were and maybe consider adding a price plan for these core features without nickel and diming us. It is very clear that you guys are shooting for the big fish with all the added features and pricing geared towards the big fish – and I am happy for you as a company! However, just don’t lose sight of the fact that you guys started out as a solution for the small fish. I hope you guys can think about this and not respond in a generic way. I run 4 companies and understand business quite well.

      • Ava Johns

        Administrator
        27.02.25

        Hi! @treebranchrealtypm-me TurboTenant does have a lower pricing tier. This is the Pro Subscription. You can find the breakout here: https://www.turbotenant.com/pricing.

        Depending on what features you need, the 100% free subscription might work too.

        You can view a breakout of what the competition is charging here. Most of our competitors charge per unit, per year. Competitor’s starter fee for one unit is typically over $100.

        As Lexi mentioned, please let us know what other features you’re looking for and we’d be happy to send them to our development team to continue to improve the product.

        Thank you!

  • [email protected]

    Member
    21.02.25

    Your company is already promoting other services like bookkeeping for an upgraded price. Why not keep the basic pricing lower, say $99, and offer the other features and upgrades for an add on price? That way the smaller investors who don’t need the extra features are not paying for them, but the people who need the extra features wouldn’t mind extra for them. This way you can satisfy more people.

    Keep in mind that most small businesses grow over time, and most small landlords will be adding additional properties over time. Another possibility would be to have pricing tiers based on the number of properties.

    Please consider these options.

    Thank you,

    Don McCartney

    DGM Investments, LLC

  • Kane Francetich

    Member
    24.02.25

    As a landlord that recently switched from a competitor, who also increased their prices over 300%, I found that TurboTenant is actually a really good value compared to other solutions. All of my costs are going up (federal policies, tariffs, etc), but my tenant portal solution cost is one of the few that has gone down. I guess it’s all relative, but personally, I think TT is a decent value.

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