Turbo Tenant Keeps RAISING PRICING

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Same! I also just stumbled upon my renewal amount being $149. I had to go back to check what I paid last year as I thought “this is pricey”. For $150 – REI should be included, at a minimum. They are making some upgrades but the core features haven’t really changed much.

[Lexi L]

Hi there!

Over the last few years, TurboTenant has added many additional features and capabilities within the platform and after extensive market research found that the current price of $149 for the annual subscription was appropriate and still competitive. You can check out all of the features of premium here: https://www.turbotenant.com/premium/

If you have any suggestions for features you’d like to see in the future, please don’t hesitate to share them with us so we can pass them to our development team.

Thank you for your continued support!

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The main difference between you guys and so called competitors is that you guys initially set out to be the solution for small landlords like myself and many others – where this option didn’t really exist – or it did for a high price which was really for bigger land lords. As a small landlord – we really need some basic working features for a good price and we are happy. I surely do appreciate your added features like the calendar and maintenance, but it’s not used much by a small landlord looking for the basics. I urge you guys to not lose who your core customers were and maybe consider adding a price plan for these core features without nickel and diming us. It is very clear that you guys are shooting for the big fish with all the added features and pricing geared towards the big fish – and I am happy for you as a company! However, just don’t lose sight of the fact that you guys started out as a solution for the small fish. I hope you guys can think about this and not respond in a generic way. I run 4 companies and understand business quite well.

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Your company is already promoting other services like bookkeeping for an upgraded price. Why not keep the basic pricing lower, say $99, and offer the other features and upgrades for an add on price? That way the smaller investors who don’t need the extra features are not paying for them, but the people who need the extra features wouldn’t mind extra for them. This way you can satisfy more people.

Keep in mind that most small businesses grow over time, and most small landlords will be adding additional properties over time. Another possibility would be to have pricing tiers based on the number of properties.

Please consider these options.

Thank you,

Don McCartney

DGM Investments, LLC

[Kane Francetich]

As a landlord that recently switched from a competitor, who also increased their prices over 300%, I found that TurboTenant is actually a really good value compared to other solutions. All of my costs are going up (federal policies, tariffs, etc), but my tenant portal solution cost is one of the few that has gone down. I guess it’s all relative, but personally, I think TT is a decent value.

[Ava Johns]

Hi! @treebranchrealtypm-me TurboTenant does have a lower pricing tier. This is the Pro Subscription. You can find the breakout here: https://www.turbotenant.com/pricing.

Depending on what features you need, the 100% free subscription might work too.

You can view a breakout of what the competition is charging here. Most of our competitors charge per unit, per year. Competitor’s starter fee for one unit is typically over $100.

As Lexi mentioned, please let us know what other features you’re looking for and we’d be happy to send them to our development team to continue to improve the product.

Thank you!

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It’s $12.50 a month. Even if you only have one property that is a great value. There is a $10 option and a free option as well. I still find TT to be a great value.

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Same here, not renewing

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I agree that I don’t know if I’m going to keep turbo tenant much longer and I have been a customer for several years. I’ve reduced the number of properties I have and I have a new manager who is finding it much more difficult to navigate than what I think it used to be. For instance, I have my tenants make the deposit in a local bank account, however turbotenant request them every week to make the deposit and charges an additional $20 a day which confuses these people. It is not clear to me how to remove that feature because I don’t think it used to be on there. My new manager is having extremely difficult time trying to navigate turbo tenant and I would appreciate help directing her to an introductory program. Another disappointment I have encountered is that it used to post my vacancies on some popular sites that I now have to do myself. Most of the sites are things people never heard of. I probably won’t drop turbo tenant this year but it’s doubtful I will subscribe next time, Phil Hardy

[Stephen Torti]

I have to say, $150 a year seems reasonable, yes I did sign up based on the $99 renewal price and now that’s changed. Frustrating. But I have used others and this is the cleanest and best functioning for what I need as 9 unit landlord. However, the REI thing. WOAH, it went from ~$300 which I didn’t want to pay but I’m desperately looking for simple accounting to… wait for it, $720 on the autorenewal. Which I just saw and cancelled. They tell you you’ll lose all of your saved info and basically go through a painstaking process of extracting it all. This is a lite form of extortion. Can we get the REI CEO on here? I mean that’s stupid. I pay my actual accountant $300 more to do my entire family and my business. Insane.

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That’s wonderful that there are options. The price difference is less than $3 between pro and premium. It definity appears to be a bait and switch because last year I I signed up for pro and I was automatically renewed to premium🤔