Privacy Policy

EFFECTIVE DATE: MARCH 29TH, 2019

This Privacy Policy describes how TurboTenant, Inc. (“TurboTenant”) collects, uses and discloses information and what choices you have with respect to that information. It also describes how we protect the security of information.  “Personal Information” as used in this Privacy Policy refers to information that personally identifies you, such as your name, mailing address, telephone number, email address and Internet Protocol (IP) address. When you visit our website you affirmatively consent to our use and disclosure of your Personal Information as described in this policy.  If you have any questions or comments regarding this Privacy Policy, please contact us at privacy@turbotenant.com.  

Table of Contents

Applicability of this Privacy Policy
Changes to Our Privacy Policy
Information We Collect and Receive
How We Collect and Use Information
How We Share and Disclose Information
Data Storage and Retention
Data Security
Making Changes To Your Personal Information
Third Party Websites
Questions and How to Contact Us

Applicability of this Privacy Policy

This Privacy Policy applies to www.turbotenant.com and all sub domains (the “Website”), the interactive services on the Website, including inputs for collecting information on vacancy marketing, rental applications, and tenant screening and rent payments (collectively, the “Services”), and any other interactions (i.e., customer service inquiries or social media) you may have with TurboTenant.  If you do not agree with any of the terms of this Privacy Policy, do not access the Website or use the Services.

Changes to Our Privacy Policy

We may make changes to the Privacy Policy from time to time. We will notify you of any material changes by sending you an email, posting a notice on the home page of the Website, or posting a notice in your account. If you receive notification of a change in our Privacy Policy, you should review the new policy carefully to ensure you understand our practices and procedures.

Information We Collect and Receive

TurboTenant may collect information about you when you access or interact with the Website, sign up to use the Services, or otherwise transmit information to us.  We may also obtain information about you from our business partners and affiliates, or from publicly available information. The information TurboTenant collects includes:

Personal Information.  When you create an account with TurboTenant, you supply us with Personal Information such as name, mailing address, email address, phone number and company name.  We also collect information necessary to use the Services such as username, password and similar account details.  We may collect information regarding your geographic location and Personal Information that we obtain from third parties or which is otherwise provided to us.

You may also provide information to be published or “posted” on public areas of the Website in connection with an application for or subscription to the Services, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on the Website and transmitted to others at your own risk. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Do Not Track Signals.  The Website does not respond to Do Not Track (DNT) signals.  Third party applications and plugins, such as social media integration, may treat DNT signals differently.

No Information From Children Under Age 13. TurboTenant’s Website is not directed to people under the age of 18 and, therefore, we do not knowingly collect Personal Information from children under the age of 13. If we learn that we have collected Personal Information from someone under the age of 13, we will promptly delete that information. If you believe we have collected Personal Information from someone under age 13, please email us at privacy@turbotenant.com 

How We Collect and Use Information

Personal Information. We use Personal Information for business purposes including providing the Services and maintaining, evaluating and improving the Website.  We also use it to communicate with you, fulfill requests for information, deliver products or services, and provide user support. 

Cookies. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that website to recognize your browser.  Cookies may store unique identifiers, user preferences, and other information. When you visit our Website we send one or more “cookies” to your computer or other device.  You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. We use cookies to improve the quality of the Website and Services, including to store user preferences, to track user trends, and to provide relevant advertising to you.

Pixel Tags. We may use “pixel tags,” also known as “web beacons,” which are small graphic files that allow us to monitor the use of the Website. A pixel tag is a type of technology placed on a website or within the body of an email for the purpose of tracking activity on websites, or when emails are opened or accessed, and is often used in combination with cookies. A pixel tag can collect information such as the IP address of the computer that downloaded the page on which the tag appears; the URL of the page on which the pixel tag appears; the time the page containing the pixel tag was viewed; the type of browser that fetched the pixel tag; and the identification number of any cookie on the computer previously placed by that server.

Google Analytics.   TurboTenant may use Google Analytics and similar tools to help analyze how users use the Website. Google Analytics uses cookies to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the Website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the Website and compile statistical reports on Website activity for TurboTenant. For more information regarding how Google Analytics protects your data, please visit Google’s website at https://support.google.com/analytics/answer/6004245?hl=en.

Disclosure to Unaffiliated Third Parties. We may disclose your Personal Information to respond to legal requirements, to protect or enforce our rights and policies, to protect or enforce the rights of a third party, to prevent harm to a person or as required or permitted by law, including, without limitation, to comply with a subpoena or court order.  We may disclose your Personal Information to third parties to market their products or services to you if you have consented to/not opted out of these disclosures.  We may disclose your Personal Information to third parties in exchange for information or leads about other potential customers or users of TurboTenant Services.  We may disclose your Personal Information for any other purpose disclosed by us when you provide the information.  We may disclose your Personal Information to contractors, service providers and other third parties we use to support our business.

Disclosure of Non-Personal Information. We may disclose your aggregated or de-identified online information or usage data (collectively, “User Data”) to any party including potential business partners, advertisers, investors, users, and other third parties.

Disclosure to Corporate Affiliates and Successors. TurboTenant may disclose Personal Information and User Data to its parent company, subsidiaries or other corporate affiliates, if any.  If TurboTenant engages in a merger, acquisition, reorganization, sale of some or all of its assets, or similar transaction, or takes steps in contemplation of such transactions (e.g., due diligence), Personal Information and User Data may be shared with or transferred to a new or prospective owner, subject to standard confidentiality agreements.  

Disclosure With Your Consent. In addition to the sharing described elsewhere in this Privacy Policy, we may share Personal Information with companies, organizations or individuals outside of TurboTenant if we obtain your consent to do so.

Data Storage and Retention

Your Personal Information may be stored by TurboTenant on its company servers, on its employee’s computers, or on the servers of cloud-based data storage providers. TurboTenant retains Personal Information for the duration of a user’s business relationship with the company, for the purposes indicated in this Privacy Policy, or for such other period as may be permitted or required by law, which may be indefinitely. 

Data Security

TurboTenant takes the privacy of your information seriously.  We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of Personal Information and User Data. However, since the Internet is not a 100% secure environment, we cannot guarantee the security of any information you transmit to us.  Further, it is your responsibility to protect the security of your account and login information. Please note that content you store or transmit through the Website, or e-mails and other communications you send to us, are not encrypted. You should not assume that your content will be kept private, and we strongly advise you not to communicate any confidential information through these means.

Making Changes To Your Personal Information

If you have questions about your Personal Information or need to update it, you can email us at privacy@turbotenant.com.  Upon request, we will delete your Personal Information associated with your account.   However, we may retain a copy of the information for archival purposes and to avoid identity theft or fraud, and for other legitimate business purposes. You can opt-out of receiving marketing or promotional e-mails from TurboTenant by going to the account management section of the Website, or by using the opt-out or unsubscribe feature contained in the marketing or promotional e-mails.

California Residents

Under California’s “Shine the Light” law, California residents who provide Personal Information in obtaining products or services for personal, family, or household use are, once a year, entitled to request information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., request made in 2019 will receive information regarding 2018 sharing activities).

To obtain this information, please send an email message to privacy@turbotenant.com with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you via e-mail.  Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.

Third Party Websites

You may be able to access third party websites directly from the Website. This Privacy Policy does not apply when you access third party websites. We cannot control how third parties may use any information you disclose to them, so you should carefully review the privacy policy of any third party website you visit before using it or disclosing your information to its provider.

If we wish to disclose your information to a third party in a manner that is not set forth in this Privacy Policy, you will be notified so that you can make an informed choice about sharing your information.

Questions and How To Contact Us

If you have any questions or concerns regarding our Privacy Policy or practices, or otherwise need to contact us regarding these matters, please contact us by emailing privacy@turbotenant.com or contacting us by US postal mail at the following address:

TurboTenant, Inc.
Attn: Legal Department
236 Linden St., Suite B
Fort Collins, CO 80524