Hi Grace,
I’m sorry to hear about this challenging situation. While we can’t offer legal advice, here’s an approach you might consider. However, please be sure to review your local city and state laws to ensure you’re in compliance before taking any action.
To address the situation, you can enforce lease clauses related to disturbing other tenants and smoking. Start by gathering quantifiable evidence—such as complaints from multiple tenants, documented times and dates of the smell, and any physical evidence like discarded paraphernalia. This documentation will help establish a pattern of behavior, supporting your case if you move forward with an eviction.
Also, be sure to document any communication with the tenant regarding the complaints and remind them of the lease terms. A conversation might resolve the issue without further escalation.
However, if the situation doesn’t improve despite warnings and mediation, and the lease is being violated, eviction may become necessary.
In the future, it may be helpful to include a specific provision about marijuana use in the lease, clarifying whether it’s prohibited on the premises regardless of legality or if any exceptions apply. This will make your policies clearer and provide stronger grounds if enforcement is needed.
For more information surrounding marijuana use and rental properties, here is a link to a webinar that you might find helpful.
I hope this helps! Good luck.
Hi Alex! Here’s how to make the most of our condition reports:
Customizing the Report: You can definitely customize the condition report template to fit the unique features of your property. When you create the report, you’ll be able to define which areas and items you want to track (like walls, floors, doors, etc.). This helps make the report more specific to your property instead of just a generic one.
Notes and Photos: For adding notes and photos directly in TurboTenant:
- Tenant’s Role: If you select tenants to fill out the condition report, they can mark the condition of each space as “Poor,” “Fair,” or “Good.” If they select “Poor” or “Fair,” they will be prompted to add notes and can upload photos to document any issues.
- Landlord’s Role: If you fill out the report yourself, you can choose to fill it out digitally (under “Me”) and add conditions for each space. While you’re filling it out, you can add notes, but photos need to be uploaded by tenants in this case. You can ask them to upload photos as part of their report, and then those photos will be included for your reference.
Manual Upload: You also have the option to upload your own condition reports manually if you already have a format you’re used to. This would store the report in TurboTenant for easy reference but won’t allow you to add notes or photos directly within TurboTenant unless you use the digital report method.
For more detailed information, here is an article on condition reports in our Help Center.
Hi Anthony,
Unfortunately, a phone number or email is required to add a tenant. Rest assured, we won’t spam your tenants. However, we suggest giving them a quick heads-up, such as: “Hey, I’m trying out a new software. Feel free to ignore any emails from TurboTenant until I provide further instructions!”
We’ve noted this for our feedback team to review as well. Thanks for bringing it to our attention!
Hey James! You don’t need to create a new account for the additional property. You’ll just need to upgrade to the Premium Plan, which lets you create a second entity for the new property. This way, you can direct the rent payments to the correct owner.
Hope that helps!
