LOOKING TO REQUEST A REFUND?
If you’re experiencing technical malfunctions or duplicate fees, use the form below to request a refund.
Please note that all fees paid via TurboTenant are non-refundable.
Not eligible for refund:
Landlord-Tenant issues (i.e. Landlord denied applicant, property not available - Please contact the landlord directly to resolve these matters)
No longer interested in property
Submitting inaccurate information on rental application
Delay in obtaining a Screening Report
Inaccurate information on Screening Report
Refund may be considered: