Avail Review: A Complete Guide for Landlords

Avail is one of many property management software tools that streamline property management. Price is usually a factor when searching for property management software, but features make some solutions stand out when compared to others.

In today’s blog, we will explore Avail reviews and go over the platform’s many features in detail so you can decide if it’s the right solution for you, your business, and your budget.

Key Insights

  • Avail is landlord software that caters to landlords and tenants. It provides a simple user experience that makes it easy for anyone to become a property manager. Based on Avail reviews, there is little to no learning curve.
  • While you can access Avail on mobile device web browsers, there’s no app at this time.
  • If you’re looking for reliable property management software that meets all your criteria and offers an app for your convenience, try TurboTenant. Our landlord software gives you access to tenant screening services and reports, a tenant background check, marketing, state-specific leases, online rent collection, and so much more—all free.

Understanding Avail

Avail, part of REALTOR®, is landlord software that prides itself on providing the essential resources and services landlords and tenants need to thrive. Not all landlords have real estate experience or know the tools to manage their rentals, which results in unnecessary stress and uncertainty regarding rental properties.

When Avail realized this, they designed an online platform that gives landlords all the essentials to manage rental properties, including online rent collection, tenant screening, and other services. They also offer many services for tenants and seek to create a great rental experience for all parties.

Avail’s key features include:

  • Rental Listings
  • Rental Applications
  • Tenant Screening
  • Credit, Criminal, and Eviction Checks
  • Digital Leases
  • Online Rent Collection
  • Maintenance Tracking
  • Property Accounting

User Interface and Experience

Many Avail reviews mention that the user experience on this platform is so easy that anyone, including new and seasoned landlords, can use it. Finding your way around is simple, and their helpful customer support team can assist if you can’t find what you need.

Key Avail Features

Let’s explore some of Avail’s landlord software features:

Tenant and Lease Tracking

For tenants and leases, Avail offers the ability to store applicant and lease data in their online platform for easy access. Once an applicant fills out their application, landlords can screen the applicant to find out if they’re a good fit for their property.

Avail offers digital lease creation to accelerate the leasing process if the applicant passes the test. Landlords can set the parameters that matter most, including the ability to add relevant fees and start/end dates; then, both parties can sign the agreement digitally.

Financial Management and Reporting

Property management accounting is a new Avail feature that keeps your finances in order. With Avail, you can check out the revenue generated from your various properties and track expenses. Anytime a payment or other expense occurs, such as from a maintenance work order, it goes automatically into your Avail dashboard, making tax preparation easier.

While these numbers are pulled in, you will have to add one-off payments and expenses to keep everything in one place. Avail’s financial tools let you organize transactions by type. That means you could categorize expenses by vendor or type of transaction (advertising, repair, etc.) to clear things up for your CPA.

Additionally, you can track your transactions in a dashboard and convert them into a CSV file for reporting purposes. You can also create a report showing your rental income, filtering it as necessary. These services are in line with other property management software.

Maintenance and Repair Management

With their landlord maintenance software, you can get status updates on maintenance requests, add photos, and coordinate with tenants.

There’s also a place to keep track of notes and costs and connect with your preferred vendors. According to Avail property management reviews, maintenance requests are helpful for tenants since they can log in and submit requests at their convenience and add photos without landlords having to travel to the property personally.

Pricing

Avail landlord software has two pricing tiers: Unlimited and Unlimited Plus.

Unlimited is free and has no cap on the number of units. That tier lets you accept rent payments online, track maintenance tickets, access property financials, screen tenants’ backgrounds, syndicate listings, provide an online tenant portal, and generate leases customized to particular states.

Unlimited Plus is $9 per unit per month. With this pricing tier, you get all of the above in addition to no ACH fees, personalized rental applications and leases, FastPay rent payments, lease agreements, quicker access to their customer support team, and the ability to make websites for your properties.

With the average basic property management software costing about $50 per month, Avail is competitively priced if you have a limited number of units. However, if you want more advanced tools, such as integration with your bank and the ability to customize reports, the industry average is anywhere from $100 to $250 per month.

Your decision depends on the services you need and the number of units you have. Avail’s Unlimited plan provides a reasonable basis for getting started in property management. However, if you have a large number of units, the costs add up fast.

Customer Support

Avail’s customer support is available seven days a week. You can submit requests through the Customer Care team, visit the Help Center for helpful guides and how-tos, and participate in a community forum with other landlords in your situation.

One reviewer, a new landlord, says the software has been simple to navigate and great for helping her get her rental off on the right foot. She has good things to say about the support staff, mentioning how responsive and informative they are, and the wide variety of online resources help walk her through things she isn’t sure about.

User Reviews

Here’s what more Avail reviews say:

Pros: 

  • Exceptional customer service
  • Easy to use
  • Affordable pricing
  • Various services in the free Unlimited plan
  • View individual property details

Cons:

  • A lot of emails
  • Must continue paying admin fees to keep property records and historical data
  • Needs more data for reports
  • Want more accounting/billing customization
  • No mobile app

Avail vs. TurboTenant

Avail and TurboTenant are two of many landlord software products on the market. Here are some key differences between Avail vs. TurboTenant.

Feature Avail TurboTenant
User Interface and Experience Good Good
Tenant and Lease Tracking Yes Yes
Maintenance and Repair Management Yes Yes
Communication Tools Yes Yes
Financial Management and Reporting Yes Yes
Free Plan Available Yes Yes
Mobile App Availability No Yes

What does this mean? TurboTenant and Avail have a lot in common in that we both offer a way for landlords and tenants to communicate, a free plan, maintenance requests, and financial reporting. The biggest difference is that TurboTenant offers a fully featured mobile app that can help landlords get more done while on the go and Avail does not.

In-Depth Comparison

  • Pricing: TurboTenant is more affordable when you compare the paid plans. Avail is $9 per unit per month for Unlimited Plus. That means that it would cost $216 per year for two units if you pay monthly. (Note: annual discounts could be available.) TurboTenant costs $12.42 per month billed annually, which would be just over $149 per year for two units, and the cost would remain the same with 5, 10, 50, 100 units or more.
  • App: TurboTenant has a mobile app, whereas Avail does not.
  • Support: TurboTenant offers 24/7 support, meaning we’re here around the clock when you need us. Priority chat support and phone support are available with the Premium plan. An in-app help center and 24/7 chat support are available for all tiers. We offer priority chat and phone support in the Premium plan to go the extra mile. Avail offers support weekdays from 8 am-5 pm and weekends from 9 am-5 pm via email (Central Time).
  • Advertising: Both services include advertising. TurboTenant has you covered with rental listings and property listing descriptions, one-click advertising to dozens of sites, and the ability to manage incoming leads. Avail also offers one-click rental listings, and you can syndicate each listing automatically.
  • Maintenance: TurboTenant offers hands-off maintenance through our partnership with Lula. Additionally, we provide maintenance management and tracking for free. Avail also has maintenance tracking.
  • Extra Services: For an additional fee, you can get help with LLC formation, landlord insurance, and eviction assistance at TurboTenant.

Why Choose TurboTenant

Both Avail and TurboTenant offer many exciting features that benefit landlords and tenants alike. One area where TurboTenant comes out on top is the rental syndications, which go to over 50 rental property marketing platforms.

In comparison, Avail syndicates rentals to 20 sites. TurboTenant is an excellent option for maximizing your investment by increasing the number of people who see your property, thereby reducing vacancy times and keeping your cash flow positive.

To help you stay in the black, we also offer an AI-powered property listing feature to help you generate eye-catching property descriptions. This feature is excellent for time-strapped landlords who want to create buzzworthy property descriptions in record time.

The bottom line is that we don’t just help make property management easier; we also make getting eyes on your property a given. And when you factor in the costs of growing businesses, TurboTenant wins every time with its ability to manage an unlimited number of units for a fixed price.

Want to give our property management software a go? Try TurboTenant today for free today.

Additional Resources

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