TurboTenant Tenant Screening and Application Processing

Tenant screening is one of the most important steps in choosing the right renter. TurboTenant simplifies that process with secure online applications, full TransUnion screening reports, and no cost to the landlord.

Landlords can collect applications, request background checks, and review detailed reports, all from a singular dashboard. TurboTenant covers credit history, criminal records, eviction data, and more, helping you make informed leasing decisions quickly and confidently.

This article answers the most common questions about how TurboTenant handles applications and screenings. Read on to learn about fees, report details, customization options, and how to stay compliant with local laws.

Are there property management platforms that offer free tenant screening?

Yes, some property management platforms offer free tenant screening as part of their core services. TurboTenant, for example, lets landlords request background and credit checks at no cost since the software passes the screening fees to the applicant.

Are there platforms that help with rental application processing online?

Yes, several platforms assist landlords with online rental application processing by enabling landlords to collect applications, screen tenants, and manage associated documents digitally.

A few popular rental application platforms include:

  • TurboTenant: Free-for-landlord online applications, tenant screening, and document management from a single dashboard
  • Avail: Offers customizable rental applications with built-in background and credit checks
  • Zillow Rental Manager: Allows landlords to invite applicants and receive screening reports
  • RentSpree: Streamlined application sharing, digital forms, and screening tools
  • TenantCloud: Online application templates, fee collection, and applicant tracking tools

How does TurboTenant tenant screening work?

TurboTenant partners with TransUnion to provide FCRA-compliant tenant screening reports. Landlords simply send a screening request, and applicants authorize the check by submitting their information through a secure online form and paying the associated screening fee.

Reports include:

  • Credit report and VantageScore from TransUnion
  • Criminal background check (where allowed by law)
  • Eviction history with court records
  • Income insights and debt-to-income estimates
  • Verified identity and address history

Landlords must review each report carefully and follow proper notice protocols if they reject an applicant based on the results.

How can landlords accept applications online securely?

Landlords can securely accept applications online using trusted platforms with encryption, identity verification, and data protection. Services like TurboTenant keep applicant information safe while streamlining the entire screening process.

Can I customize rental applications on TurboTenant?

Yes, TurboTenant allows Pro and Premium subscribers to customize rental applications by adding up to four questions. This feature enables landlords to gather specific information from prospective tenants and enable or disable certain background-related questions to comply with local laws and regulations.

For more insight, demo the TurboTenant rental application process from the tenant’s perspective.

Does TurboTenant let me set application fees?

TurboTenant does not allow landlords to set custom rental application fees, as the platform charges a fixed non-refundable fee per applicant: $55 on the Free Plan and $45 on the Premium Plan. This fee covers the cost of TransUnion tenant screening reports, including credit, criminal, and eviction checks.

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