How to Collect Rent Online: A Helpful Guide for Landlords

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Now, not only do landlords enjoy the convenience of collecting rent online, but by doing so, your tenants can build credit by reporting rent payments to TransUnion for free. Learn more about Rent Payments & Rent Reporting.

Having your tenants pay rent on time is the most critical aspect of running your landlord business. You probably already know by now the importance of tenant screening to ensure you pick a great tenant who can afford to pay rent on time. However, are you making the rent collection process easy and safe for both you and your renters? Collecting rent online is becoming increasingly popular as contactless payments become the new norm. Fortunately, owning a rental property can generally be a contactless and low-maintenance business anyways – collecting rent online will continue to help you create a seamless virtual rental process. Continue reading as we guide you through why you should consider online rent payments and how to collect rent online.

Ways to Collect Rent Online

You might be asking, what’s the best way to collect rent online? While landlords have used several rent payment options for decades, as the property management business becomes more virtual and distant, switching to online options makes sense. However, it’s crucial to determine what will work best for you and your business with many apps and programs out there. Here are the most common ways to collect rent online:

1: Online Property Management Software:

If you already use software to collect rental applications, screen your tenants, and market your property, it also makes sense to collect your rent through the same platform. Rent payments this way are often straightforward – both you and your tenant will only have to set up the process once, and from there, you can set up automatic payments. Additionally, collecting rent through property management software is secure, fast, and there is no handling of cash or checks – the funds will be deposited directly into your account.

2: Money Transfer Apps:

Another standard method many people use is a money transfer platform, such as Venmo, CashApp, PayPal, or GoogleWallet. These apps are linked to bank accounts or debit cards and are popular among younger renters. While they are simple to use, the downside is you will have to transfer the money from your platform account to your existing bank account – plus, these platforms now charge business fees which can cut into your bottom line as a landlord.

Unfortunately, money transfer apps aren’t designed to do much more besides transfers, which means you miss out on other helpful features such as automatic reminders, automatic charges, and storage of receipts and documents. Additionally, there are usually limits on how much money a tenant can transfer with money transfer apps, which results in tenants potentially having to complete several transactions to pay the total rent amount. These platforms aren’t built for paying rent and might end up causing issues with getting payments delivered on time.

Why You Should Switch to Online Rent Payments


If you want an easy process that is not only ideal for your business but also easy for your renters, collecting rent through a property management system is your best bet. Having a system where everything is in one place for your rental property business will ensure you are organized and efficient. Here are some of the perks of using an online rent payment system:

  • It is secure and reliable.
  • You can collect additional payments such as security deposits and late fees. 
  • It will send automatic reminders to tenants.
  • Generally, it is easier and faster for tenants. 
  • It is free for landlords and free for tenants if they opt for ACH payments (bank transfer) – paying with a debit or credit card will include a processing fee.
  • There is no contact or collection necessary.
  • You can keep all of your financial records in one place.

How to Collect Rent Online

Suppose you’ve decided to switch your rent collection method over to an online property management system like TurboTenant. In that case,  it’s very easy to get started, so you can see the rent rolling in on time every month. If you already have a landlord account, you can quickly begin accepting rent payments. Here is our complete guide on how to collect rent online through TurboTenant. 

With TurboTenant’s rent payment system, setup takes less than five minutes once you answer verification questions and securely connect your bank account information so payments can be directly deposited. You’ll be able to see the status of the charges you send out in one place, and you’ll be notified once your renter pays or if they are late on their payments. Managing rent payments through TurboTenant also allows you to keep the important payment information, receipts, and documents all in one place in your account so you can easily reference or double-check payments in case a situation arises. Finally, we saved the best for last – collecting rent online is free for landlords and will save you time.

Online rent payments are also easy for your tenants. The only steps they will have to take are to set up their payment information securely and choose if they want to pay for their rent via bank transfer (ACH), debit card, or credit card. They’ll easily be able to pay with one click either on their laptops or phones and receive reminders if they have unpaid charges. Another bonus for tenants is that through TurboTenant, they’ll have the option to report their on-time rent payments to TransUnion to help build credit history for free.


Overall, switching to online rent payments will enhance your rental business for the better. It will save you time, worry and will be convenient for tenants. Online tools have allowed the rental process to become completely virtual, and collecting rent online is another easy step that will contribute to your success as a virtual landlord. Start collecting rent online today.

FAQ for Collecting Rent Online

Do you have to have an online lease to collect rent payments online?

No, you do not have to have an online lease to collect rent payments online. If you have a paper lease, it’s always good to scan it and keep a digital copy; however, you can collect rent online as long as you specify how you will be collecting it in the lease agreement.

What if some tenants want to pay online and others don’t?

While some renters might be unfamiliar with online rent payments, you can easily explain the process to them and show them how to set up their payments securely. You should stick to one method of rent payment collection for all your tenants so you can stay organized. However, if you do end up accepting a different form of rent payment for a specific renter, you can still keep track of offline payments and document them in your TurboTenant account.

What about collecting rent payments during an eviction?

If you are going through the eviction process, make sure you do not accept rent payments from a tenant – accepting even a small payment could impact the proceedings and stop the eviction process altogether. 

Is there a fee for me to collect rent online?

There is no fee for landlords to collect rent online – it is free to set up rent payments. The only fee involved in the rent payment process is if a renter chooses to pay their rent with a credit or debit card, which comes with a processing fee of 3.49%.

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Start Collecting Rent Online

You and your tenants will love how convenient it is when you don’t have to coordinate pick up times or run to the bank. Learn more about Rent Payments.

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