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Property Manager Cloud is cloud-based property management software designed to help landlords and property managers streamline rental operations. It offers an all-in-one platform for handling tenant applications, leases, maintenance requests, rent collection, and accounting, all accessible online via a web browser.
This platform targets small to mid-sized portfolios (ranging from one to over a hundred units) and offers affordable, comprehensive features that are easy to use. Stick around for an in-depth Property Manager Cloud review.
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Key Insights:
- All-in-one solution that combines tenant and lease management, maintenance tracking, online rent payments, tenant screening, and accounting.
- 100% web-based and accessible from any device, though no mobile app for iOS or Android.
- No software install required + free automatic updates + free technical support.
- Tiered subscriptions starting at $19.77/month for up to 10 units (all features included), PLUS a free 30-day trial to test it out.
- Intuitive layout with most information on one screen to reduce the need for excessive clicking.
- Gentle learning curve for core tasks, though mastering all features may take some time.
Understanding Property Manager Cloud
Property Manager Cloud is an online property management platform that helps landlords and property managers automate their daily workflows. It’s suitable for managing various property types (residential, commercial, and mixed-use) and portfolios of different sizes.
The system centralizes tasks such as advertising vacancies, screening tenants, tracking leases, collecting rent, dispatching maintenance work, and keeping financial records. Everything operates from the cloud, meaning you can log in from any computer or mobile browser to get an up-to-date view of your properties. The software’s goal is to save users “money, time, and headaches” by providing all needed tools in one place.
Its main tools include:
- Tenant & lease management
- Listing syndication (after initial setup)
- Tenant screening
- Rent collection & accounting
- Maintenance request portal for tenants
- Communication & notifications, including automatic email reminders
User Interface and Experience
Property Manager Cloud built their interface to be as user-friendly as possible. The main dashboard gives an at-a-glance view of key portfolio metrics and tasks, plus a navigation menu on the left with more in-depth tools (like properties, tenants, applications, etc.).
In practice, the software is very intuitive and easy to use. You can accomplish many tasks in just a few clicks, and the layout makes sense for those familiar with property management workflows.
That said, the initial setup, like entering properties or tenant info, and understanding how modules like accounting tie together, can be a bit overwhelming if you’re new to property management software.
Key Property Manager Cloud Features
Tenant and Lease Management
Efficient tenant and lease tracking is at the heart of Property Manager Cloud. The software lets you organize properties (and units) and link them to tenant records and lease contracts.
You can easily see which units are occupied vs. vacant, lease start and end dates, and any pending renewals or notices.
The system supports storing digital copies of leases and addenda, as well as generating new lease documents using built-in templates and a document editor.
Once leases are active, Property Manager Cloud will track key lease milestones. It can alert you when a lease is nearing its end or when a tenant hasn’t signed a renewal.
You can view all tenant-related data, like their lease, payment history, maintenance requests, and communications, in one profile, which saves time compared to juggling spreadsheets and paper files.
Maintenance and Work Order System
Tenants can submit maintenance requests online at any hour with descriptions and even photos of the issue through the tenant portal. The system logs these requests and notifies the landlord or manager instantly. As the landlord, you can then convert requests into work orders and assign them to a maintenance staff member or an outside vendor. Each work order can include details of the problem, priority level, and any associated costs.
The software’s work order management module tracks work orders through their lifecycle. You can set due dates and get reminders if a work order hasn’t been completed within a set time frame. The portal keeps tenants in the loop, where they can see status updates or add additional comments.
Beyond just plain efficiency, tenants will appreciate the transparency and knowledge that their issues haven’t been forgotten or ignored.
Online Rent Collection and Financial Tools
Tenants can log into their portal to pay rent (or other charges) via electronic bank transfer (ACH) or credit/debit card. They can even set up automatic recurring payments so they never miss a payment.
When a payment is made, both tenant and landlord receive confirmation, and the system automatically records the payment in the accounting ledger.
Property Manager Cloud’s accounting features can also help landlords track the financial performance of their properties. You can log expenses (like repairs, utilities, management fees, and so on) and assign them to specific properties or units. Following that, you can then generate financial reports such as income statements, expense reports, balance sheets, and cash flow statements.
The system even handles things like late fees (you can configure automatic late fee rules) and sends overdue rent reminders to tenants automatically.
Communication and Notifications
Property Manager Cloud automatically emails reminders and alerts for key events. For example, you’ll get an alert if a tenant’s rent becomes overdue or if a lease expiration date is approaching.
You can also use the platform to send messages or emails to tenants (individually or broadcast to all tenants of a building). While Property Manager Cloud doesn’t have a built-in real-time chat per se, it facilitates communication by logging messages in the tenant’s record, and, of course, tenants can communicate issues through the portal.
Tenant Screening and Rental Listings
Finding quality tenants is easy with Property Manager Cloud’s integrated screening and listing features.
Easily advertise vacancies on Rentals.com and RentPath with a single click. When you have an available unit, you enter the details once (photos, description, rent, etc.) and the software syndicates this listing to partner sites.
Interested renters can fill out an online application form, and once they submit their application, it shows up in the software for you to review.
From there, Property Manager Cloud integrates with tenant background check services so you can run credit reports, criminal history, and eviction checks on applicants.
Pricing
Property Manager Cloud bases its pricing on the number of units managed, with every plan including the full feature set.
| Units | Price per month |
|---|---|
| 1-10 | $19.77 |
| 11-20 | $27 |
| 21-40 | $37 |
| 41-100 | $57 |
| 100+ | $87 |
Customer Support
One area where Property Manager Cloud shines is customer support. The company prides itself on providing free tech support with live agents for all users.
Support is accessible via multiple channels, including 24/7 phone support, email, and live chat.
User Reviews
Pros
- Property Manager Cloud has a clean interface and an easy-to-understand workflow.
- Comprehensive list of features that enables a “100% turnkey” rental management process where you just “load in the information and let it run,” as one reviewer put it.
- It’s a great value.
Cons
- Built-in accounting covers rent and expenses, but it is not a complete accounting system that can replace QuickBooks.
- New users sometimes feel overwhelmed configuring everything at first.
Property Manager Cloud vs. TurboTenant
Online review sites often mention TurboTenant as an alternative to Property Manager Cloud, particularly for DIY landlords looking for low-cost solutions. Let’s compare the two to see how they stack up.
| Feature | Property Manager Cloud | TurboTenant |
|---|---|---|
| User Interface and Experience | Web-based interface with an intuitive, one-page dashboard. | Modern web-based interface geared toward simplicity for small landlords. Very easy to navigate for basic tasks + a mobile app for on-the-go management. |
| Tenant and Lease Tracking | Good tenant, unit, and lease management. Tracks lease statuses, offers tenant and owner portals for real-time info, and alerts for expiring leases. | Provides tenant, unit, and lease management. Displays expiring leases. Includes digital lease agreements and e-signatures. |
| Rent Collection | Offers online rent collection via ACH, debit, and credit card. Has automatic late fee application, autopay, and late fee application. | Tenants can pay rent via ACH, debit, and credit card. TurboTenant automatically applies late fees and sends reminders. Tenants can set up autopay. |
| Maintenance and Repair Management | Full work order system for maintenance requests. Tenants submit issues via the portal, which you can assign and track through completion with automated updates. Good for coordinating vendors and multiple work orders. | Allows tenants to send maintenance requests via the web-based tenant portal and mobile app. Landlords manage requests via the dashboard. Integration with Thumbtack makes coordinating repairs easy. |
| Communication Tools | Built-in email reminders and the ability to message tenants through the portal. | Includes in-app messaging to help keep work and life separate. |
| Financial Management and Reporting | Basic accounting that logs rent payments, expenses, and generates reports. | Robust accounting capabilities with TurboTenant Accounting. |
| Showing Scheduling | Property Manager Cloud currently doesn’t have the ability to schedule showings. | TurboTenant enables landlords to set calendar availability and schedule showings without back and forth. |
| Free Plan Available | Offers a 30-day free trial, but ongoing use requires a paid subscription (starting $19.77/mo). All features are included in any paid tier. | Yes. Core features are free forever for any number of units, with optional Premium upgrades to expand capabilities. |
| Mobile App Availability | No app, but there is mobile-friendly web access. | Yes, for both iOS and Android. |
In-Depth Comparison
Pricing
Property Manager Cloud is a paid subscription service based on how many units you manage. All features are included in each tier.
TurboTenant’s base functionality, like advertising listings, accepting applications, tenant screening, rent collection, and maintenance requests, costs $0. Additional features are available in either the Pro plan for $9.92 per month or the Premium plan for $12.42 per month, both of which are less expensive than Property Manager Cloud.
App
TurboTenant offers a mobile app for landlords and a separate app for tenants, both of which are available on iOS and Android and return a 4.9-star rating on the Apple App Store and 4.6-star rating on the Google Play Store.
Property Manager Cloud does not currently have a native mobile app. Both landlords and tenants must use a web browser to log into the respective portals. But the web interface is mobile-friendly, so you can still do most tasks from a phone or tablet.
Support
Property Manager Cloud includes unlimited support via phone, email, and chat with every subscription.
TurboTenant offers support as well. Because the base service is free, they primarily provide support through an online help center and email/chat support. TurboTenant does have a support team, but phone support is limited to Premium subscribers.
Advertising
Property Manager Cloud has a built-in vacancy advertising feature that allows you to syndicate listings to multiple sites with one click.
TurboTenant is primarily known for its rental advertising capabilities. It was initially popular as a free listing syndication tool for landlords, but has since expanded its scope to be an all-in-one property management software solution. TurboTenant will post your listing to dozens of rental listing websites automatically.
Maintenance
Property Manager Cloud features an in-depth work order system that allows you to track and manage maintenance tasks internally, while also enabling your tenants to receive notifications.
TurboTenant also features a work order system that enables landlords to submit work orders to trusted pros, track their progress, and include all relevant details of the repair. Further, landlords can leverage Thumbtack to use their trusted network of providers.
Extra Services
Property Manager Cloud is focused on being a great property management software.
TurboTenant offers several additional services that can add value for both landlords and tenants, including eviction assistance, educational webinars and podcasts, state-specific tenant law overviews, educational courses, and calculators.
Why Choose TurboTenant
If you’re looking for a property management software to help streamline your business, we hope this Property Manager Cloud review helped you make a decision. Truth is, both TurboTenant and Property Manager Cloud had a lot to offer. However, where TurboTenant really stands out is its ability to help landlords advertise their properties and run showing scheduling.
TurboTenant will also help you reduce the time it takes to list your properties with our AI-powered listing tools. With the click of a button, AI will write your listing title and description for you using language known to attract leads.
However, the most significant difference between Property Manager Cloud and TurboTenant is our price. TurboTenant offers many different features at no cost at all. However, even our Premium product comes at a lower price tag of just $12.42 per month compared to $19.77 for Property Manager Cloud.
Ready to try our property management software? Try TurboTenant today for free.
Disclaimer: This blog is for informational purposes only and is published by TurboTenant. It is not legal, financial, or tax advice. Laws and regulations for landlords vary by state and locality and may change over time. Always consult a qualified attorney, accountant, or local housing authority before making decisions related to your rental property. The publisher and authors assume no responsibility for actions taken based on the information provided.
