The Best Property Maintenance Software Choices Available Today

tenant looking at dishwasher that needs repair while on the phone with his landlord

Staying on top of maintenance is not only the right thing to do, it’s also the law. One of the best ways to remain compliant is to utilize property maintenance software.

With this type of software in your toolbox, landlords can swiftly respond to vendors and tenants, effortlessly create work orders, and track fixes from start to finish.

Because landlords only typically have 3-7 days to fix critical repairs, every second counts. Leveraging property management maintenance software is a great way to stay on top of small and large tasks while protecting your reputation and property from damage.

Let’s take a look at the five best options available today.

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Top 5 Property Maintenance Software

The software selected covers a wide range of maintenance tasks. Some skew towards rental property management, while others are more for commercial spaces. Whatever your needs may be, we hope to meet them with an option from the following list.

TurboTenant

DIY landlords and real estate investors who want to manage their properties without ponying up for costly property managers should consider TurboTenant for their property maintenance software needs.

TurboTenant maintenance functionality includes:

  • Maintenance request submission (tenants and landlords can each create a request)
  • Troubleshooting
  • Service scheduling
  • Extensive record keeping
  • Send work orders to trusted maintenance workers

Rather than filtering through emails and text messages, all these tasks happen directly in your TurboTenant account.

Examine the following features to see how TurboTenant is all-in-one property management software.

Additional Property Management Features:

Pricing:

  • Free DIY Maintenance Tracking

MaintainX

Landlords with a team of professionals who maintain their properties should consider MaintainX as their property maintenance software provider. MaintainX is part of a class of software called computerized maintenance management systems (CMMSs) or enterprise asset management systems (EAMs).

Software in these classes streamlines maintenance operations for a wide variety of industries, including:

  • Facilities services
  • Farming and agriculture
  • Hospitality
  • Food production
  • Construction
  • Property management and more

In terms of rental property management, MaintainX provides landlords and property managers with the ability to:

  • Assign work orders from anywhere
  • Track projects from start to finish
  • Set repeating work orders
  • View and generate reports
  • Collaborate with technicians in real time

Like TurboTenant, landlords who use MaintainX won’t have to sift through piles of papers and notebooks for each maintenance request that filters in. Instead, all the information a landlord needs is right at their fingertips.

Unlike TurboTenant, MaintainX is designed specifically for maintenance. In other words, you won’t find rental applications, tenant screening, or functionality related to tenant acquisition and management.

In short, property managers and landlords seeking tools directly related to residential and commercial maintenance might be overwhelmed by MaintainX’s functionality.

Pricing:

  • Free 14-day trial, no credit card required
  • Basic tier offers unlimited work orders and more
  • Essential tier starts at $16 per user per month
  • Premium tier starts at $49 per user per month
  • Enterprise tier requires managers to book a tour

UpKeep

UpKeep is a CMMS similar to MaintainX. For rental property management, UpKeep’s software solution revolves around work orders. With UpKeep, property managers gain valuable tools that enable them to:

  • Increase visibility into work orders
  • Centralize maintenance requests
  • Schedule and track maintenance and repairs
  • View and manage tenant requests
  • Create reports
  • Set recurring preventive maintenance work orders
  • Manage requests easily via mobile apps and more

Part of the allure of CMMS software is that it’s bidirectional. Managers can easily communicate with their technicians or contractors and vice versa. Instead of utilizing back-and-forth communications, technicians log updates, making it easy for their managers to track work order statuses.

Ultimately, software like UpKeep is designed for both large and small maintenance operations, including the upkeep of machines. It doesn’t include property management software features, such as those found in TurboTenant, including lease agreement creation and management.

Like MaintainX, UpKeep might offer more functionality than landlords want or need.

Pricing:

  • Free trial offered with no credit card required
  • Lite plan starts at $20 per month per user
  • Starter plan costs $45 per month per user
  • Professional costs $75 per month per user
  • Business+ has an unlisted price

FMX

Another top CMMS software solution to consider adding to your software stack is FMX. Like MaintainX and UpKeep, this property maintenance software focuses on maintaining a wide array of assets.

FMX includes features like:

  • Equipment maintenance
  • Inventory management
  • Maintenance requests
  • Preventive maintenance tasks
  • Purchase order management
  • Schedule requests and more

FMX designed many of its features to maintain tenant satisfaction. With FMX, tenants can submit work orders themselves. For vendors, it allows property managers to communicate updates on work orders.

For landlords seeking to simplify their management needs, FMX may be overkill. Its list of features might fall outside the scope of essential maintenance, as FMX seems to be built for large organizations, including schools, governments, and manufacturing companies.

Additionally, the platform lacks features such as rental property marketing. However, if you’re a large-scale maintenance operation, FMX could be the solution for you.

Pricing:

  • No pricing listed; contact FMX for rates

Propertyware

Now that we’ve examined some of the top CMMS software, another all-in-one solution like TurboTenant made the list in Propertyware.

Propertyware offers a comprehensive range of property maintenance features that will appeal to landlords. When you choose Propertyware, you’ll find access to:

  • Work order creation with multiple vendor support
  • Standardized maintenance tasks
  • Real-time inspection pictures
  • Integrated vendor invoicing
  • Streamlined communication

Unlike MaintainX, UpKeep, and FMX, Propertyware features a range of property management software features to help landlords streamline their vacancy-related tasks, including:

  • Online rent payments
  • Accounting
  • Application portal
  • Tenant screening
  • A mobile maintenance app
  • E-signatures and more

Compared to TurboTenant, Propertyware doesn’t feature state-specific lease agreements or showing scheduling. However, it utilizes a contact center to help sort through potential tenants’ questions.

Pricing:

  • Basic tier starts at $1 per unit per month, with a monthly $250 minimum
  • Plus tier starts at $1.50 per unit per month with a $350 monthly minimum
  • Premium tier starts at $2.00 per unit per month with a $450 monthly minimum
  • All pricing tiers have an additional implementation fee of 2X the monthly subscription price

Key Features to Look for in Property Maintenance Software

 

Regardless of which maintenance software for property management solution you choose, it should include the following key features. These tools are critical to the success of your rental property maintenance program.

Work Order Creation

It all starts with the work order. Without it, landlords and vendors cannot determine what work needs to be done. When the tenant can create it in a centralized place, work orders won’t get lost in an email inbox or text message application.

Maintenance Scheduling

Getting everybody on the same page is critical to ensuring repairs happen on time, every time. Choosing software that coordinates schedules between tenants and vendors makes certain that everyone is happy.

Repair Status Tracking

Visibility into what needs fixing before and after a repair guarantees you’re not paying for work you don’t need. Plus, access to vendor notes helps you understand why repairs cost what they do and how to prevent them in the future.

Maintenance Report Generation

Maintenance report generation is critical as it documents all maintenance activities, ensuring compliance, aiding decision-making, and enabling performance evaluation and budgeting, thus enhancing operational efficiency and property value.

Maintenance History Documentation

Detailed records of work performed help landlords identify when a recurring problem could indicate a larger issue. They’re also an excellent way to keep track of expenses incurred.

Picking a solution that neatly organizes maintenance history into a single location helps you keep detailed records without fuss.

The Importance of Property Maintenance Software

Depending on your situation — maybe you’re a busy landlord with a full-time job or have too many units to manage — property management maintenance software can save you a lot of time while ensuring your tenants live in a safe environment.

Because every minute counts when somebody’s water heater goes down, the ability to quickly address issues ensures that you uphold your end of the bargain.

Why TurboTenant is a Great Choice for Property Maintence

Compared with a number of competitors on this list, TurboTenant’s holistic approach to property management provides all the tools you need to manage your property yourself from vacancy through move-out.

Critically, maintenance is a significant part of ensuring your property remains habitable while preventing minor issues from snowballing into major ones.

Tenant-Submitted Requests

Empower tenants to submit maintenance requests themselves on the app, so you can save time trying to keep it all organized. That means now having to sort through emails, texts, or handwritten notes to get problems rectified.

Plus, when tenants are empowered to submit maintenance requests with detailed notes and images, you can fix problems before they snowball.

Comprehensive Maintenance History Records

A record is automatically generated every time you create and complete a maintenance request in TurboTenant. To view an overview of completed work, navigate to the maintenance section and find what you’re looking for.

Detailed Maintenance Reports

Starting with your tenant request, tenants are empowered to take photos of items that need repair. You can then fix it yourself, documenting the process as you go.

Maintenance Software FAQs

How to estimate maintenance costs for rental properties?

When estimating maintenance costs for rental properties, consider several factors, such as the property’s age, condition, location, and the types of systems and materials used. One approach is to set aside a percentage of the property’s monthly rental income for maintenance, typically around 1% to 3%. Additionally, conducting regular property inspections and staying proactive about maintenance can help anticipate and budget for future repair needs.

What are maintenance expenses for rental property?

Maintenance expenses for rental properties typically include routine repairs, appliance maintenance, landscaping, groundskeeping, and HVAC system upkeep. Additionally, budgeting for painting, flooring, pest control, and professional services such as contractors and electricians is essential. Long-term investments in the form of capital improvements, like roof replacements and major renovations, are also important considerations for preserving property value.

 

What is the average maintenance cost for a rental property?

Budgeting for rental property maintenance is difficult. Use the 1% rule (property value x 1%), 50% rule (half of the monthly rent), or square footage rule ($1 per sq ft) for a ballpark figure. Consider these as starting points, as unexpected repairs can happen, and older properties or harsh climates may require more upkeep.

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