A rental application is the essential first step to screening tenants and finding the right fit for your property. Whether you’re using a traditional paper form or an online application, it should include all necessary details and comply with federal and Arizona landlord-tenant laws.
In this guide, we’ll walk through what to include in your Arizona rental application, what you can and can’t consider when making a decision, and how to notify applicants if you choose another tenant.
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What information should landlords collect?
Since tenant screening is a landlord’s first opportunity to evaluate a potential tenant, it should gather as much information as possible.
Landlords use the information to decide who will fill their vacant properties. However, federal and state laws dictate what information landlords can collect and how they can use it to approve or deny an applicant in 2026.
Be sure to get the following:
- Personal information: Applicant name (and co-applicant or co-signer), date of birth, email, Social Security Number, emergency contact, smoking status
- Financial details: Employment status, income history, self-reported credit score
- Personal and professional references: Professional references to confirm employment and previous landlord references to verify rental history
- Vehicle information: Year, make, model, and number of vehicles
- Pets: Type, size, breed, and number
Free resource: Property management software like TurboTenant offers free rental application templates to help landlords send and receive applications digitally.
Pre-Screener
Landlords may ask applicants to complete a quick pre-screener before moving forward with a full application and screening process. This step can save time for both parties by helping determine whether there’s a potential fit early on.
Residential pre-screeners often cover the basics, like:
- General contact info,
- Employment status,
- Current income,
- Self-reported credit score,
- Desired date of move-in,
- Number of occupants,
- Smoking status,
- Pets,
- And more.
You can review applicants at a glance with a TurboTenant pre-screener, included free with every comprehensive rental application.
Federal Application Laws
Several federal anti-discrimination laws ensure all U.S. residents have equal access to housing. Arizona landlords must follow these laws throughout the tenant screening process.
Fair Housing Act (FHA): Federal law prohibits landlords from discriminating against applicants based on protected characteristics, including:
- Race,
- Color,
- National origin,
- Religion,
- Sex,
- Familial status, and
- Disability.
Not only is it illegal to deny an application based on one of the above characteristics, but it is also illegal to inquire about any of them. Asking questions on an application like, “What is your religion?” or “What country were you born in?” is strictly against the law.
This law applies to landlords, property managers, and any employee who works on the property or in the property management office (42 U.S.C. §§ 3601–3619).
Equal Credit Opportunity Act (ECOA): Landlords must evaluate applicants without discrimination on the same basis as the FHA. They also cannot discriminate against anyone who has received public assistance or lived in public housing. The law sets guidelines for how landlords assess credit reports and outlines reporting requirements for applicants (15 U.S.C. §§ 1691–1691f).
Americans with Disabilities Act (ADA): Landlords can’t deny an application based on an applicant’s disability and must also provide renters with reasonable accommodations for their disability. This requirement may include allowing a service animal in a pet-free unit or allowing the tenant to install a wheelchair ramp in the unit (42 U.S.C. §§ 12101–12213).
Fair Credit Reporting Act (FCRA): Landlords must obtain written consent from an applicant before running a credit or background check and must also notify tenants if they deny housing because of information in the tenant’s credit history (15 U.S.C. § 1681 et seq.).
Civil Rights Act of 1866: Landlords must make housing decisions without considering race or color, and must treat all applicants equally under the law (42 U.S.C. § 1981).
Arizona Application Laws
Federal law sets baseline rules for rental applications, and Arizona adds its own requirements. Online rental applications must follow the same rules as paper forms.
The Arizona Residential Landlord and Tenant Act governs most aspects of rental housing in the state. Like the federal FHA, it requires landlords to treat all applicants equally and prohibits discriminatory rental decisions (Ariz. Rev. Stat. Ann. § 33-1301 et seq.).
Source of income: While no statewide law currently bans landlords from denying an application based on source of income (including Section 8 housing vouchers), some cities, including Tempe and Phoenix, have passed local protections.
Criminal history: Arizona has no specific law prohibiting or permitting landlords to deny an application based on criminal history. However, landlords must apply all screening policies consistently to every applicant.
Eviction history: Since Arizona law does not specifically address the use of eviction history as a screening factor, landlords can generally consider it when making a decision.
Sexual orientation & gender identity: The Arizona Fair Housing Act prohibits landlords from considering a tenant’s sexual orientation or gender identity during the application process (Ariz. Rev. Stat. Ann. § 41-1491 et seq.).
Pets, ESAs, and Service Animals
If a landlord allows pets in their rental units, it’s wise to include a section in the Arizona rental application to collect information about the animal(s).
Landlords cannot discriminate against an applicant who has an emotional support animal (ESA) or a service animal. However, the tenant may still be held liable for any damage the animal causes to the unit.
Pet information: Landlords can ask applicants if they have pets, including ESAs or service animals. For pet-friendly units, they should gather details such as the animal’s type, size, and breed.
Fair Housing Act: The FHA prohibits discrimination against applicants with ESAs or service animals. Landlords cannot charge pet rent, deposits, or fees for these animals, and they cannot deny housing based on breed, size, or weight (42 U.S.C. §§ 3601–3619).
Denial Process
To avoid potential issues, landlords should process all applications consistently. While they can legally deny applications based on insufficient income, poor credit history, adverse rental history, criminal background, or incomplete or false information, they should apply the same standards to every applicant.
Denial notice: As of 2026, Arizona does not require landlords to deliver a formal denial notice to applicants.
Credit/background denials: If an applicant is denied based on a consumer report, the FCRA requires landlords to notify the applicant with:
- The name of the firm that ran the credit or background check,
- An explanation of the tenant’s right to review and dispute the report, and
- Contact details of the reporting agency (15 U.S.C. § 1681m).
Document storage: Arizona law requires landlords and property managers to store documents containing tenant-specific information, including Arizona rental applications, for at least 1 year after the expiration of the rental agreement or from the application date if the applicant is denied (Ariz. Rev. Stat. Ann. § 32-2175).
Arizona Rental Applications FAQs
Can landlords charge application fees in Arizona?
Yes, landlords can charge application fees, and Arizona does not set a statewide cap. That said, fees should reflect actual screening costs and be disclosed upfront. Being transparent helps avoid disputes and ensures applicants understand what they’re paying for before submitting an application.
Can a landlord deny a rental application in Arizona?
Yes, landlords can deny an application, but they must apply consistent, non-discriminatory criteria such as income, credit, and rental history. If they base a denial on a consumer report, they must provide an adverse action notice explaining the reason and identifying the reporting agency (15 U.S.C. § 1681m).
How long does it take to process a rental application in Arizona?
Arizona law doesn’t set a deadline for processing rental applications. Most landlords complete them within 24 to 72 hours, depending on how quickly screening results and references come back. The need for additional verification, such as employment or rental history, can ultimately slow the process.
Disclaimer: This blog is for informational purposes only and is published by TurboTenant. It is not legal, financial, or tax advice. Laws and regulations for landlords vary by state and locality and may change over time. Always consult a qualified attorney, accountant, or local housing authority before making decisions related to your rental property. The publisher and authors assume no responsibility for actions taken based on the information provided.